Acura of Bedford Hills

My recent visit to Acura of Bedford Hills was truly one of the best dealership experiences I have had. The staff were exceptionally friendly, patient, and welcoming. Upon entering, I was warmly greeted by Theo, who assisted me with several inquiries regarding the 2025 Acura TLX. He demonstrated an impressive level of knowledge and professionalism, providing clear and detailed information that greatly improved my understanding of the vehicle. At no point did I feel pressured or obligated to make a purchase instantly, which I sincerely appreciated. Additionally, I had the pleasure of meeting Joe Gensert, the General Sales Manager, who personally introduced himself during my visit. His demeanor and professionalism was impeccable. Thank you Joe and Theo for the exceptional service!

Joe Gensert is my car guy!! He is honest and makes this stressful car purchasing process easy. If you are in the market I strongly recommend speaking to Joe for your next purchase.

Went to buy a car here and had a great customer service experience. The GSM Joe Gensert was knowledgeable and helpful and made it quick and easy to get me behind the wheel. Would definitely come back in the future and I highly recommend doing business with Joe Gensert the General Sales Manager.

Outstanding Acura Experience – Thanks to Joe Gensert & Theo. I recently purchased a car from Acura, and the experience was nothing short of exceptional. From the moment I walked in, Joe Gensert, the General Sales Manager, made a lasting impression. Joe was not only professional and welcoming but truly went above and beyond to ensure I felt confident and taken care of throughout the entire process. His leadership clearly sets the tone for the entire dealership—everything was organized, transparent, and customer-focused. Working with Theo , my salesperson, was also a pleasure. He was knowledgeable, friendly, and genuinely cared about finding the right fit for me. Together, Joe and Theo made the car-buying experience seamless and even enjoyable—a rare thing these days! If you’re looking for a team that truly puts the customer first, I highly recommend visiting this Acura dealership. Ask for Joe—you’ll be glad you did.

I recently leased an Acura TLX A-Spec from Acura of Bedford Hills, and I couldn't be more pleased with my experience! A huge shoutout to the sales manager Joseph Gensert for his outstanding assistance throughout the entire process. Joseph was incredibly knowledgeable, attentive, and made sure that I found the perfect vehicle to suit my needs. He took the time to answer all my questions and made the purchasing process smooth and enjoyable. I highly recommend visiting Acura of Bedford Hills and asking for Joseph if you’re in the market for a new car! Thank you for a fantastic experience!

I had a wonderful experience with Acura of Bedford. Joe Gensert was excellent and made the process stress free and pleasant. Joe was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. I highly recommend this dealership.

I recently visited Acura of Bedford Hills with a few inquiries regarding the Acura MDX. Upon entering the dealership, I was greeted by Theo, who was exceptionally welcoming, courteous, and patient. His professionalism and friendly demeanor made a great impression. When I am ready to move forward with the purchase of the MDX, I will definitely return.

Awesome team and great atmosphere! Joe and Theo are professional and friendly, come see them!

Joseph Gensert was amazing to work with! He made the process of buying one of my dream cars quick, easy, and stress-free. Highly recommend him if you’re looking for a smooth car-buying experience!

If you're looking to buy a car or even a sign if you should check this dealership, DO IT!! this place offers genuine, premium service. I took a 2 hour draining commute to get here and As soon as I walked in, Alex warmly greeted me with a smile and quickly addressed my interest in the HRVEXL model. Within 10minutes, he had the car ready for my test drive. His transparency and casual approach made me comfortable voicing my questions along the way and we secured the car. Im thrilled with my new car! I then met Debbie, the financial consultant, who was personable and knowledgeable. She clearly explained monthly payments, taxes, and packages, helping me make the best decision for my budget. She secured the best deal for me, and I appreciated the enjoyable conversations throughout the process.

I normally do not do reviews but this place was well deserving of one. Great experience from the moment I walked in til the moment I walked out . Thierno my sales rep IS the man LITERALLY! Very welcoming , attentive, understanding, polite, and passionate about what he does. The exact representation of what is needed when making big decisions in buying a car. Thierno thank you for your generosity and great attitude and overall helping me get into one of my dream cars! Go to this dealer because everyone here is great ! The experience was definitely top notch!

Wonderful experience with sales manager, Joe Gensert, and staff. Process was smooth and easy and I felt my questions were answered clearly and honestly and left feeling happy with my choice :)

Alex Shkreli is simply amazing!!! I expressed interest in a car 3 weeks ago. He took me seriously and answered all of my questions- even though I am 1150 miles away in Memphis, TN. While I decided on whether or not to buy a car, he didn't pressure me at all. He sent me an email to let me know he was available for me at any time! I continued to monitor their website and as prices dropped on certified pre-owned ACURA TLX's, I became more motivated to buy! I started calling Alex and he kept answering EACH time. To make a long story short, he went over and beyond to put me in my dream car- and at a monthly payment that allows me to sleep at night. He assisted me with finding an auto transport company when I almost gave up due to frustration. He sent me photos of my car after the sale was completed! Even after it was delivered to me, I called him in a panic when the Auto idle feature kicked in. He immediately told me what to do in a calm manner. I would give Alex 10 stars if I could!! Give this man a bonus because he deserves it! He truly went OVER and BEYOND for me!! I love the professionalism and compassion, along with the well maintained, affordable luxury vehicles that this dealership sells. I could never find a deal on an Acura like this here. From Memphis to Bedford Hills, New York-- thank you so much Alex S., Debbie in finance, and the Acura of Bedford Hills Dealership!!!!

Had a great time purchasing my 2023 Integra. Salesman Christopher was very helpful and knowledgeable. Managers Joe and Jason were also very helpful with getting me the best deal possible. Definitely would recommend to anyone looking to get into a new car!

We showed up right at 9am and didn’t leave until 2pm—so it was a long day—but the team here made the experience as smooth and pleasant as possible. Alex was incredibly helpful and made sure everything with the car was just right, and Debbie was an absolute delight—so warm and personable. Like with any car purchase, there were a few unexpected hiccups, but everyone was kind, patient, and easy to work with throughout. Grateful for the care and attention we received and very happy with our purchase!

I recently purchased a vehicle from Bedford Hills and couldn’t be happier with the experience. My sales rep, Theo, was knowledgeable and patient, making the entire process smooth and stress-free. His professionalism, transparency, and dedication to great customer service truly went above and beyond. THANK YOU THEO!!!

So happy with my new car purchase. I was finally able to trade in my 2019 Mercedes gle 63 amg for a 2025 acura MDX with the help of Theo, Harris and Joe. Super helpful seamless and accommodating. I was able to do most of the work at home then come pick up the vehicle when it was ready! Highly recommend shopping for Acura at Bedford Hills. Ask for Theo in Sales!!

Highly recommend Acura of Bedford Hills! Alex S. was incredible helpful, kind, and straightforward. He made the process so smooth and easy. Everyone was kind and welcoming, I’m so grateful I chose to buy here!

Just bought my 3rd car from here thanks to Joe Gensert and Ed Serino and once again the experience was top notch from start to finish. The whole team here consistently goes above and beyond.. friendly, knowledgeable, and genuinely interested in finding the right fit. Love my car! Highly recommend this dealership.

Great experience with this dealership. They took the time to show my son the car he was interested in and did not have a list of add ons when he was ready to purchase. The price he saw was the price he paid. The finance dept really did seem out for his best interest in showing him some warranty options in a professional, informative manner. We will be back! Thank you!