Customer Testimonials
It is always a pleasure working with the team at Acura of Bedford Hills. I am on my fourth MDX from the dealership. Ed Serino, the General Manager, goes above and beyond for his customers and the price is always great. John Redmond is honest, professional and makes the car-buying experience easy. I highly recommend this dealership. Thank you again!
Very good service and very professional and you also get a free hand car wash 😋
Overall good experience. First time buying from them. In the past always got my Acura from curry. The pick up experience was too long. Took several hours. Most of the deal was done remotely and that went smoothly. Gave me a hard time when I arrived and wanted to compare two cars. But otherwise good pricing, etc,
Alexandra is extremely helpful and a customer service expert.
Eddie Serino and the crew have great pricing and customer service
Excellent sales service from Lino and the rest of the team. Way exceeded my expectations. I'm not easy to please. Well done!
Best car buying experience I have ever had. I worked with John throughout the process and he was extremely helpful and understanding of my needs. I cannot say enough good things about this dealership and the experience I had. I will 100% be coming back for my next car.
I want to thank Alfred for his courtesy and professionalism. I would highly recommend him to any and all looking to do business here.
Great service beyond super.
It was such a pleasure working with John Redmond, and the entire team at Acura of Bedford Hills. Everyone was very responsive (we got our car in less than a day), honest, professional, and a pleasure to work with! I highly recommend!
Great Service
Very knowledgeable and no nonsense car dealer. Great experience
Lino Rodriquez is one of the best salesman ive ever spoken too. Had no problem helping me and answering all my questions. Highly recommended!
Repeat customer, with positive experiences every time Terrific dealership with best prices willing to negotiate Seamless transparent process without pressure no additional or hidden fees. Attentive and responsive sales reps John and Lino Efficient and knowledgeable Purchased certified pre owned 2018 RDX in mint condition Highly recommend Acura at Bedford Hills Appreciative thanks to the entire team at Bedford Hills Acura
Repeat customer great dealership Lino was most accommodating and responsive No nonsense no pressure seamless process purchasing pre owned RDX Vehicles priced right with receptive wiggle room Highly recommend this dealership
I’m new to Acura and was very impressed by my experience here! Sandy went above and beyond in the service department to accommodate my schedule, gave a loaner, quickly diagnosed my problem, fixed It and even cleaned the whole car! Highly recommend this dealership, I won’t be going anywhere else
I’m new to Acura and was very impressed by my experience here! Sandy went above and beyond in the service department to accommodate my schedule, gave a loaner, quickly diagnosed my problem, fixed It and even cleaned the whole car! Highly recommend this dealership, I won’t be going anywhere else
Visited to test drive the new 2021 Acura TLX. Friendly and knowledgeable staff answered all our questions and gave us a fair trial. We were very impressed and moved this car to the top of our consideration list. Great people to deal with. Recommended.
This place has awesome customer service "Igor" is the best
Sales Review. Last week my wife and I had a great experience buying a used RDX from Acura of Bedford. With Corona-19 in the air, the dealership was operating with less than a full crew. In fact, the only one available to wait on us was the General Manager, Eddie Serino. Having purchased our fair share of automobiles over the past 50 years I wasn’t looking forward to dealing with the GM. What a pleasant surprise. Personable, friendly, courteous, and under the circumstances, very patient. He took his time, explained all the differences between the cars we were interested in, ...
The only place to buy or lease a Acura. Eddie Serino and Nikki Kampf treat you like family and make the experience effortless!
Visited Parts department a few weeks ago. Trevan was very helpful trying to troubleshoot an issue with my parent's car over the phone and in person. He took the initiative to speak to a supervisor before he even knew my name or if I was coming into the store. I lost the call while driving. So when I showed up unannounced and he had a solution, I was thrilled.
I recently purchased a 2020 Red RDX. Mark, Robert & Ed are one of the nicest people I have ever met. This is my first Acura and I would highly recommend this dealership! They followed through with EVERYTHING that was promised and Mark took his time when I picked up my RDX, explaining about all the bells and whistles..He programmed my phone in and really went out of his way. I LOVE MY NEW RDX & I am SO HAPPY that I went to Bedford Acura. I can see where I will be going for many years to come!
Great service and lovely staff.
Very professional, comfortable waiting area, friendly staff.
Great service! I wouldn't go anywhere else to buy or service my Acura.
Tremendous experience dealing with Ed Serino and AL. I have been only buying Acuras since 1993. Never had such a great easy interaction. I will never go elsewhere. They were patient, caring, knowledgeable and called as a followup to make sure i was satisfied.
Salesperson Al
Donnie was yet again- the best person to work with! He is NOT pushy and understood what I wanted & needed! I am very happy to be in ANOTHER Acura! I drove from CT just to buy with donnie!! & Ed was just a pleasure as well!
Knowledge, professional, courteous and non-aggressive - amazing qualities in a car sales person-but Alfred has them all. Smooth, seamless and detailed approach to the leasing of our new 2020 RDX. Love my car already!
Fast and accurate service. Reasonable cost. Honoring warranty. That is why I come back to service my 2008 TL and 2012 RDX when they need service.
Seriously knowledgeable sales rep with outstanding follow up skills. Professional and respectful business manager who presents upsell opportunities without the "hustle" factor
Seriously knowledgeable sales rep with outstanding follow up skills. Professional and respectful business manager who presents upsell opportunities without the "hustle" factor. Car delivered as and when promised
Awesome dealership
Bedford Hills Acura was a 5 stars sales process! The sales and finance team were very knowledgeable and fair. Our salesman was new, Torin, he knows the product but, relied heavily on Eddie the manager. So, it was a back and forth process. Eddie the manager is fair and tells great stories. Eddie honored all incentives offered and found our car in the color we wanted. Eddie was extremely helpful and worked with us to get to the deal closed. The price was fair, the fianance manager Mr. Bello was very knowledgeable, amenable and helpful. The whole experience was great... I ...
I have had only positive experiences at the Bedford Hills dealership. I have felt well taken care of and found everyone friendly. I also love my Acura.
From start to finish (And I visited 3 times) Al did a great job. The dealership has a great team and it was a pleasure dealing with them.
Went to this dealership for a pre owned RDX. Was immediately greeted by John who had our prospective RDX running and ready for a test drive. He took his time with us during the test drive answering all of our questions. John is a gentleman, a professional and knowledgeable. Met with Eddie, sales manager, agreed to a price and closed the deal. Our car was prepped and ready on time. Bob in the business office was helpful and efficient. All around positive experience.
Extremely experienced and knowledgeable staff. They continuously go above and beyond to provide the best pricing and overall experience. I am continuous Satisfied with their process and would definitely recommend this dealership!
Friendly and efficient staff. Always!
Quality of service was outstanding. Definitely recommend.
Love my Acura and Mark is great to work with it.
Staff is nice but selection of used cars isn't that great.
Great dealership! Personalized service, honest, timely.
Very easy experience, no pushy, bait and switch nonsense...definitely the best acura dealership in Westchester
Very Professional. Igor M exceeded my expectations in every way. Will recommend and return to this dealership.
Love my MBX The fourth one I have purchase/leased. Great for the whole family. Feel very safe driving them.
After drove around 7000 mile my leased ILX had transmission problem and they changed new one without any charges. But, recently last month on April, 2018 again car stopes engine starting problem and they towed in the Bedford Hills and they didn't offer/provide me a loner car. They should take this car back back immediately without penalty(6 months left). But they promised me for consideration in over millega in case. Overall all the people included John and Don are excellent employees. Thanks! Sirijana
No pressure car purchase and extremely falr in pricing. Great experience and should be on your list of places to look for a car
This is our second Mdx We leased our first at another dealership. They could not care that we came back and there prices were high no loyalty to a returning customer went to Acura of Bedford hill Eddie took such care of us worked with us treated us like we're his customers for years and he now has us for life
No nonsense approach to checking the car over for any issues, not just what you came in to deal with. They found a few items needing attention and gave me the option to get them done then and there. Saved me a return trip and keeps my car happy and on the road.
Before we connected with this dealership, we were highly frustrated with many other Acura dealerships that seemed to share arrogance and unreliable sales team. This dealership, specifically Igor in the Sales was a pleasure to work with from the very first phone conversation till taking delivery. Their finance manager Robert Bello is one of the finest professionals in this space, whose preparedness and responsiveness impressed us. Igor seemed to know the MDX product really well, worked with us on pricing and other terms in a very direct, transparent manner and spent right amount of time to make the entire delivery ...
Great experience. These guys made the deal happen and had the car ready for me in no time. They were responsive to all my concerns and even fixed the flat on my trade.
I would like to thank Acura of Bedford Hills for making my purchase of my ne 2016 ILX as pleasant an experience as I have had. Lorenzo's attention to my questions and patience in addressing all especially taking the time out to come program my garage door opener at home for me. They explained everything to me step by step and I felt completely comfortable the entire time. I will absolutely recommend this place to my friends and family. Thank you once again.
I was very nervous about trading in my car and choosing a new one. From the moment I walked in I was treated with respect and understanding. My comfort level immediately went from 0 to ten. Igor And Robert were absolutely fantastic! I was provided with all of the information needed to make a smart decision and I couldn't be happier!!! Thank you acura of Bedford Hills
Awesome experience, we got 2,000 more for our trade in then any other dealer would give us, 2 grand off the sticker price of mdx with weather protection mats for all 3 rows and the trifold , cost price for roof rack rails and running boards , the car was beautiful at pick up , absolutely love these guys thank you
I always feel that I receive excellent service and have complete confidence in what needs to be and what does not need to be serviced (at that movement). My bill is always what I expect. This is unlike other dealerships in the area. When I make an appointment, the work is always performed on a timely basis and the waiting room is clean and well stocked. I always receive service with a smile.
The staff was friendly, well informed and understood my needs. They delivered on all that they promised.I would recommend them to anyone looking for an Acura.
My Experience at Acura of Bedford Hills was EXTREMELY EXCELLENT from the moment I picked up the phone and spoke with Mr. Weinstein to the moment I signed for my new certified 2009 TL AWD with Mr. Bello. Mr. Serino, the sales manager was truly a wonderful person to have come across. This is my second vehicle through this dealership and must say it was an award winning experience !!!!!!!! Thank You so much for having good people in place to represent anawesome brand like ACURA !!!!!!
A pleasure to deal with! Straight talk and no car salesman games! Igor was extremely knowledgeable and easy to work with. I usually dread leasing a new vehicle, they made it painless! Love my new Acura!
I first visited Acura of Bedford Hills back on September 2008 when I was looking to lease a 2009 TL. I had visited two other Acura Dealerships and they couldn't find the exact car I wanted(color, blue with black interior). I decided to contact Acura of Bedford Hills. Igor Minevich was the salesperson that spoke with me. I explained in detail what I was looking for. Igor's response was "I can get you the car". That very day, within two hours I went to Acura of Bedford Hills and sure enough Igor kept to his word. A ...
I purchased my 2008 MDX new in December 2007 and found Mark Weinstein to be extremely knowledgeable, courteous and professional. We negotiated a fair price and worked out a financing program that was equally fair with the General Manager, Ed Serino. Mr. Serino understands the meaning of "customer service" and practices it with complete professionalism, courteousness and wisdom. It was a pleasure purchasing my car from them, and it continues to be a pleasure every time I bring in my vehicle for service. The service department conducts business with the same courtesy, professionalism and knowledge with which Mr. Serino manages ...
I always said, (If it's not broke don't fix) I have bought and serviced 5 Acura's As well as friends and family, never had any problems with them,Alex service manger knows the car inside and out. staff is like family,I highly reccomend this dealership.
As always, Acura of Bedford Hills makes a service visit a painless experience. Service Manager on checked me in 1/2 hour ahead of appointment and car was in shop right on time. No surprises, No hidden charges, no nonsense, they even have good coffee. Clean waiting facility. All dealerships should be like this!
Had a great experience with this dealer last January when I purchased a 2010 TSX. The salesman Robert Bello was knowledgeable and pleasant to deal with, and the general manager Eddie is a good guy who helped the sale proceed as painlessly as possible. Service Department is also friendly and knowledgeable. Highly recommend.
My husband and I came to look for a used MDX. Our experience at Acura of Bedford Hills was great from the minute we walked into the door. We were quickly greeted and immediately helped. We were able to look at several vehicles and take a lengthy test drive. I was very pleased with their pricing and the above and beyond service we were given.
Our experience with Acura of Bedford Hills was a positive one. From Mark our salesperson who answered every one of our questions thoroughly and took the time to review our options, to Robert in finance who was patient and knowledgeable. It's not often you find a dealership that treats you like family, we found that with Acura of Bedford Hills and would highly recommend them. Thanks Eddie!
Their service group is very competent and knowledgable, even if other dealerships (Curry) are not...they knew the warranty issues, pricing and how to fix the car the first time. Do Not go To CURRY! You may spend a little more for an Acura, but let Bedford service the vehicle. You will be remembered and taken care of, professionally.
Excellent friendly service. Service advisors are knowledgeable and don't treat you like a fool. I have brought the MDX in regularly now for service for 36k miles. Even though I didn't buy the car there they treated me very well. Service department is even open on Satdruays. Thumbs up.