The Acura team is thorough and I've never had a problem after any service. I'm glad the car wash machine was up and running as that and a vacuuming is a nice perk!
Always a pleasure coming there for service dan my service advisor is always on top of everything always friendly and courteous.steve the service manager is friendly and knowledgeable and keeps a really great running service department
quick, easy, friendly and honest staff; fair prices. This is the 5th car we have leased from Acura of Bedfordhills. Wouldn't choose another other dealership!
Sandy is the best. Welcoming and professional. Got me in and out on a timely basis. Car was ready when promised
Honesty and excellent customer service. Worked hard to attract me back through negotiations which I appreciated. Would definitely buy a car here again.
Good communication on service issues. Loaner car availability is a huge bonus! Service reps are caring, thorough and incredibly helpful.
Everyone was so helpful, no pressure at any time. Very understanding of our situation and just made the whole experience enjoyable
Ed Serino and our sales person Al went way above and beyond to provide outstanding service. They were both very patient and knowledgeable.
Very clean facility. Bad customer service in that I was misled on how long I would have to wait for recall repair.
Every time I've been there I have been treated fantastically and I am able to trust that my car is being well cared for.
Sandy was awesome...made the service needed on my car a breeze. It's always a bonus when someone is patient when you're having an off day. She went the second mile and made sure I was aware of what was going on with the car.
Igor and Bob made this a wonderful flawless experience. Everyone at this Acura dealer were nothing but professional and friendly and willing to help in any way possible.
When I came in I was greeted right away and my car was taken in right away. I was offered a place to sit and coffee and everything was done within an hour plus a courtesy car wash. Great service this will remain my car dealership Dan was great
Responsivenss and product knowledge of our Sales Person Al Makaj made the new car purchase very pleasant. Excellent knowledge of the product
Dan in the service department is always very accommodating and helpful. Knowing when to call and make an appointment is confusing.
I had a terrible experience and responded to the survey from your service department and met with Steve the service manager. I was in to get my first oil change on my new RDX it had 8,900 miles on it. my Emil said $59.00. When I returned I was told $100. Why I asked why she said safety check and tire rotation. I asked why the tire rotation for a car with 9K miles. She didnt not know and recommended that I also needed 2 air filters, cabin and engine for 130. Which is stupidly agreed to.I went back to see the service manager. ...
Everybody was very nice and explain everything they was doing to my car. The dealer ship was very clean too
Donnie my salesperson was excellent and Robert Bello made the process easy and was a pleasure to deal with. If you need an Acura go see these guys, they'll take care of you.
Everyone at Acura of Bedford Hills were very helpful and knowledgeable. I would recommend this dealership to all my friends and family. Thank you for the wonderful experience!
The personal attention and genuine desire to put us in the best car for us, specifically the attention of Robert Bello.
Sandy is professional, efficient and a pleasure to have as our service rep. The service team worked diligently too and successfully resolved my car issue.
It was a pleasure to deal with Mark. I told him upfront what we were looking for and he said he will better the deal we had and he really did it.
Efficient staff, clean restroom, very friendly staff in sales as well as service. Service personnel clerical and techs - are very knowledgeable of their job.
Perfect experience switching from old lease to new lease. This is the 5th car leased from this dealer and from our extraordinary sales person
The service department is very efficient and helpful. Reminded us about our state inspection...complimentary car wash was perfect. Pleaser to do business with.
The mechanic tried to solve the issue to his best knowledge. Everyone at the dealership was friendly. I liked the atmosphere as a whole.
My appointment time was honored and the car was ready when committed. I appreciate the prompt service while I waited.
Knowledgeable staff and willing to listen to your concerns. The dealership is always striving to do better and always has the customer on their radar for service and upcoming specials.
Extremely professional, courteous, knowledgeable and non-aggressive are adjectives that describe our experience with Alfred. Those are rare qualities in car sales associates.
very professional. great personality and negotiator. A pleasure to do business with. Quick turnaround and great product. Thank you for a positive experience.
lounge was comfortable while i waited, repairs were done quickly and i was out of there and able to get on with my day within an hour
I have dealt with Dan for years now. He is always GREAT to work with. His estimates on time are always right.
Our sales consultant, Alfred, was very friendly and knowledgeable. The sales process was fair and prompt. The facility was clean and professional.
Fast and accurate service. Reasonable cost. Honoring warranty. That is why I come back when both my TL and RDX need service.
I bought a used Subaru from them. I liked the car, they sold it to me at an affordable price, and the closing process was quick and painless.
Very professional and efficient staff who handled my purchase very efficiently and quickly. I received a check-in phone call the next day, as promised.
Greeted outside as I pulled up to service garage door. Inside service desk personnel very friendly and helpful Estimate of service time given pretty accurate. Waiting room with TV coffee vending machine Comp Car Wash IS excellent touch!
I really enjoy working with sandy your service advisor she is very knowledgeable,honest,always answers my questions and concerns,and look forward to coming back to her for future services.she truly is an asset to your company.
Mark Weinstein is a wonderful and caring salesperson. He answered all my questions and concerns. Anytime I have visited the Acura dealership it has been a good experience.
I have been dealing with this dealership for 9 years now. I am on my 4th Acura and I specifically drive an hour to them because of how great they are. Robert Bello and Donald Anson are amazing at what they do and I couldn’t be happier.
Dan my service advisor is a pleasure to see every time I come he’s accommodating to my schedule and very knowledgeable.steve the service manager is also very knowledgeable and friendly I’ll always come back there because of them
Every employee did their best to help you in every way possible. They really know how to make a customer feel comfortable and valued
Very detailed and courteous. Dan Pangia is the man! Great service all around. They always greet you with a smile and provide top-notch service.
The service department is very friendly and helpful, Dan is super. I definitely will come there again and recommend it to all my friend and family.
Sandy is the best and the service team seems to be very attentive. Price is within reason and notifications have been ok
John, Eddie & Robert were excellent to work with. We bought a TLX and an ILX in one week that's how good the experience was. Both deals were perfect and Robert has us out of there driving out new car, in less than 30 mins.
Service was great, called for update, gave me car for a day, called before fixing anything for my approval. Always friendly and attentive. I would highly recommend them
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