Customer Testimonials
Acura-Bedford Hills helped make my car-buying process smooth, but their support didn’t stop after the purchase. In particular , Jesse has been incredibly responsive and helpful with all my follow-ups about features, maintenance, and just figuring out my car. It’s rare to find this level of customer service and care. I highly recommend Jesse to anyone looking for a pre-owned Acura.
The guys and girls at Acura of Bedford Hills are Great to work with. Anthony, Gregg, Ed and Debbie collectively worked on my deal to get me to the best price my wife and I were looking for and they all made it happen. We love our new RDX. Thank you
Let me start by saying that Anthony, Gregg and Ed are the nucleus of Bedford Hills Acura! They all moved mountains and then some, to get my wife into a brand new 2025 RDX. Not enough room to praise them all here but if you want a GREAT experience at an Acura dealership......come to Acura of Bedford Hills and ask for one of these Gentlemen.
Best experience I’ve ever had.. thanks
Went here for an oil change.. Great service! Thanks, Dominic! Didn't mind waiting, the hot chocolate from the Expresso machine was everything!!
Had tires rotated and balanced was done in timely manner price was good no problems and was given a free car wash coupon which was unexpected .
This is my sixth Acura from Robert Ellard. He is great to work with and always does the right thing by his customers!
Robert Ellard was an amazing salesperson. he was patient, explained everything, and was not pushy at all. you will be in great hands!
I recently purchased an RDX, and the experience was fantastic, thanks to Gerardo and the team. Gerardo was incredibly helpful throughout the entire process, making sure I understood all my options and felt confident in my decision. He was knowledgeable, patient, and genuinely interested in helping me find the perfect vehicle. Additionally, the entire staff was really friendly and welcoming. Eddie, in particular, stood out. He was great to chat with and made me feel like a special customer. Overall, I’m extremely satisfied with my purchase and the outstanding service I received. I highly recommend visiting this dealership and ...
I wanted to take a moment to express my sincere gratitude to Robert at the Acura of Bedford Hills for the outstanding service he provided during my recent car purchase. His professionalism, knowledge, and genuine enthusiasm made the entire process smooth and enjoyable. From the moment I walked into the dealership, I felt welcomed and valued as a customer. His patience in answering all of my questions and addressing any concerns I had truly went above and beyond my expectations. His dedication to ensuring customer satisfaction is commendable, and I will not hesitate to recommend Robert and the Acura of ...
Amanda the business development manager and Edwin my salesperson, customer service was truly exceptional. All my needs and wants were provided in this vehicle. Amanda was very hands on and went above and beyond to make sure I was happy. Edwin was very knowledgeable and patient which was great because my new Integra is very different from my ILX. So I felt confident driving off knowing how to work my new car and not having to google it. From the beginning process to driving off I give them a 10 out of 10! Thank you so much!!
Our salesman John Redmond was a pleasure to work with from the minute we met him. He made the entire process seamless. It was by far the best experience we ever had with any dealership purchasing or leasing a car. The entire staff was professional and Leno the finance manager was excellent. I highly recommend Acura of Bedford Hills. Thank you!!
Ed Serino is the goat !! worked with my needs and gave a great price . Never met a car salesman so talented .
Igor Minevich was awesome! He listened, took his time with me and got me all the information I needed and help set me up for a successful pick up my third Acura RDX from this dealership. Thanks a lot again. You are the best!
It is a pleasure working with Igor. He is smart courteous and professional. A breath of fresh air. Thank you
Robert ellard was my salesman and he did a great job. The whole process was seamless and we felt very comfortable buying our used car and trading in our old one.
If you are looking for an Acura, look no further than the dealership in Bedford Hills. Al (and Eddie) are so great to work with! Sweet, kind and very professional!
If you are looking for an Acura, look no further than the dealership in Bedford Hills. Al (and Eddie) are so great to work with! Sweet, kind and very professional!
Mo was great to work with in my new car!!! All the staff was great!!! smooth transaction! They even put the big red bow on my car for when i picked it up!!!
It is always a pleasure working with the team at Acura of Bedford Hills. I am on my fourth MDX from the dealership. Ed Serino, the General Manager, goes above and beyond for his customers and the price is always great. John Redmond is honest, professional and makes the car-buying experience easy. I highly recommend this dealership. Thank you again!
Very good service and very professional and you also get a free hand car wash 😋
Overall good experience. First time buying from them. In the past always got my Acura from curry. The pick up experience was too long. Took several hours. Most of the deal was done remotely and that went smoothly. Gave me a hard time when I arrived and wanted to compare two cars. But otherwise good pricing, etc,
Repeat customer great dealership Lino was most accommodating and responsive No nonsense no pressure seamless process purchasing pre owned RDX Vehicles priced right with receptive wiggle room Highly recommend this dealership
I’m new to Acura and was very impressed by my experience here! Sandy went above and beyond in the service department to accommodate my schedule, gave a loaner, quickly diagnosed my problem, fixed It and even cleaned the whole car! Highly recommend this dealership, I won’t be going anywhere else
I recently purchased a 2020 Red RDX. Mark, Robert & Ed are one of the nicest people I have ever met. This is my first Acura and I would highly recommend this dealership! They followed through with EVERYTHING that was promised and Mark took his time when I picked up my RDX, explaining about all the bells and whistles..He programmed my phone in and really went out of his way. I LOVE MY NEW RDX & I am SO HAPPY that I went to Bedford Acura. I can see where I will be going for many years to come!
Knowledge, professional, courteous and non-aggressive - amazing qualities in a car sales person-but Alfred has them all. Smooth, seamless and detailed approach to the leasing of our new 2020 RDX. Love my car already!
Fast and accurate service. Reasonable cost. Honoring warranty. That is why I come back to service my 2008 TL and 2012 RDX when they need service.
Seriously knowledgeable sales rep with outstanding follow up skills. Professional and respectful business manager who presents upsell opportunities without the "hustle" factor. Car delivered as and when promised
From start to finish (And I visited 3 times) Al did a great job. The dealership has a great team and it was a pleasure dealing with them.
Went to this dealership for a pre owned RDX. Was immediately greeted by John who had our prospective RDX running and ready for a test drive. He took his time with us during the test drive answering all of our questions. John is a gentleman, a professional and knowledgeable. Met with Eddie, sales manager, agreed to a price and closed the deal. Our car was prepped and ready on time. Bob in the business office was helpful and efficient. All around positive experience.
Extremely experienced and knowledgeable staff. They continuously go above and beyond to provide the best pricing and overall experience. I am continuous Satisfied with their process and would definitely recommend this dealership!
After drove around 7000 mile my leased ILX had transmission problem and they changed new one without any charges. But, recently last month on April, 2018 again car stopes engine starting problem and they towed in the Bedford Hills and they didn't offer/provide me a loner car. They should take this car back back immediately without penalty(6 months left). But they promised me for consideration in over millega in case. Overall all the people included John and Don are excellent employees. Thanks! Sirijana
This is our second Mdx We leased our first at another dealership. They could not care that we came back and there prices were high no loyalty to a returning customer went to Acura of Bedford hill Eddie took such care of us worked with us treated us like we're his customers for years and he now has us for life
No nonsense approach to checking the car over for any issues, not just what you came in to deal with. They found a few items needing attention and gave me the option to get them done then and there. Saved me a return trip and keeps my car happy and on the road.
Before we connected with this dealership, we were highly frustrated with many other Acura dealerships that seemed to share arrogance and unreliable sales team. This dealership, specifically Igor in the Sales was a pleasure to work with from the very first phone conversation till taking delivery. Their finance manager Robert Bello is one of the finest professionals in this space, whose preparedness and responsiveness impressed us. Igor seemed to know the MDX product really well, worked with us on pricing and other terms in a very direct, transparent manner and spent right amount of time to make the entire delivery ...
Great experience. These guys made the deal happen and had the car ready for me in no time. They were responsive to all my concerns and even fixed the flat on my trade.
I would like to thank Acura of Bedford Hills for making my purchase of my ne 2016 ILX as pleasant an experience as I have had. Lorenzo's attention to my questions and patience in addressing all especially taking the time out to come program my garage door opener at home for me. They explained everything to me step by step and I felt completely comfortable the entire time. I will absolutely recommend this place to my friends and family. Thank you once again.
I was very nervous about trading in my car and choosing a new one. From the moment I walked in I was treated with respect and understanding. My comfort level immediately went from 0 to ten. Igor And Robert were absolutely fantastic! I was provided with all of the information needed to make a smart decision and I couldn't be happier!!! Thank you acura of Bedford Hills
Awesome experience, we got 2,000 more for our trade in then any other dealer would give us, 2 grand off the sticker price of mdx with weather protection mats for all 3 rows and the trifold , cost price for roof rack rails and running boards , the car was beautiful at pick up , absolutely love these guys thank you
I always feel that I receive excellent service and have complete confidence in what needs to be and what does not need to be serviced (at that movement). My bill is always what I expect. This is unlike other dealerships in the area. When I make an appointment, the work is always performed on a timely basis and the waiting room is clean and well stocked. I always receive service with a smile.
The staff was friendly, well informed and understood my needs. They delivered on all that they promised.I would recommend them to anyone looking for an Acura.
My Experience at Acura of Bedford Hills was EXTREMELY EXCELLENT from the moment I picked up the phone and spoke with Mr. Weinstein to the moment I signed for my new certified 2009 TL AWD with Mr. Bello. Mr. Serino, the sales manager was truly a wonderful person to have come across. This is my second vehicle through this dealership and must say it was an award winning experience !!!!!!!! Thank You so much for having good people in place to represent anawesome brand like ACURA !!!!!!
A pleasure to deal with! Straight talk and no car salesman games! Igor was extremely knowledgeable and easy to work with. I usually dread leasing a new vehicle, they made it painless! Love my new Acura!
I first visited Acura of Bedford Hills back on September 2008 when I was looking to lease a 2009 TL. I had visited two other Acura Dealerships and they couldn't find the exact car I wanted(color, blue with black interior). I decided to contact Acura of Bedford Hills. Igor Minevich was the salesperson that spoke with me. I explained in detail what I was looking for. Igor's response was "I can get you the car". That very day, within two hours I went to Acura of Bedford Hills and sure enough Igor kept to his word. A ...
I purchased my 2008 MDX new in December 2007 and found Mark Weinstein to be extremely knowledgeable, courteous and professional. We negotiated a fair price and worked out a financing program that was equally fair with the General Manager, Ed Serino. Mr. Serino understands the meaning of "customer service" and practices it with complete professionalism, courteousness and wisdom. It was a pleasure purchasing my car from them, and it continues to be a pleasure every time I bring in my vehicle for service. The service department conducts business with the same courtesy, professionalism and knowledge with which Mr. Serino manages ...
I always said, (If it's not broke don't fix) I have bought and serviced 5 Acura's As well as friends and family, never had any problems with them,Alex service manger knows the car inside and out. staff is like family,I highly reccomend this dealership.
As always, Acura of Bedford Hills makes a service visit a painless experience. Service Manager on checked me in 1/2 hour ahead of appointment and car was in shop right on time. No surprises, No hidden charges, no nonsense, they even have good coffee. Clean waiting facility. All dealerships should be like this!
Had a great experience with this dealer last January when I purchased a 2010 TSX. The salesman Robert Bello was knowledgeable and pleasant to deal with, and the general manager Eddie is a good guy who helped the sale proceed as painlessly as possible. Service Department is also friendly and knowledgeable. Highly recommend.
My husband and I came to look for a used MDX. Our experience at Acura of Bedford Hills was great from the minute we walked into the door. We were quickly greeted and immediately helped. We were able to look at several vehicles and take a lengthy test drive. I was very pleased with their pricing and the above and beyond service we were given.
Our experience with Acura of Bedford Hills was a positive one. From Mark our salesperson who answered every one of our questions thoroughly and took the time to review our options, to Robert in finance who was patient and knowledgeable. It's not often you find a dealership that treats you like family, we found that with Acura of Bedford Hills and would highly recommend them. Thanks Eddie!
Their service group is very competent and knowledgable, even if other dealerships (Curry) are not...they knew the warranty issues, pricing and how to fix the car the first time. Do Not go To CURRY! You may spend a little more for an Acura, but let Bedford service the vehicle. You will be remembered and taken care of, professionally.
Excellent friendly service. Service advisors are knowledgeable and don't treat you like a fool. I have brought the MDX in regularly now for service for 36k miles. Even though I didn't buy the car there they treated me very well. Service department is even open on Satdruays. Thumbs up.